Copy of FAQ

How can I place my order?

We own multiple payment options. The simplest way is to make payments using credit or debit card through our online system. Just add products to the cart and follow our simple check out process. In case, you have any questions regarding payment options or our check out process, you can call us at (251) 333- 6900 or email at support@bedroometc.com. Our customer care service will be more than happy to answer all your queries.

What payment options do you support?

We support multiple payment options including Visa Credit, Visa Debit, MasterCard, Maestro, American Express, PayPal and Amazon Pay.

How can I contact you?

We would love to hear from you. You can call us at (251) 333- 6900 to directly speak with our customer care service or send an email at support@bedroometc.com. You can also contact us by filling the simple form available on our contact us page.

You have placed an order but didn’t receive an email.

If you have placed an order and didn’t receive any confirmation email, please get in touch with us by calling at (251) 333- 6900 or sending us an email at support@bedroometc.com. We will re-send email confirmation as soon as possible to you.

Please note: At times, the confirmation email can get sent to spam folders, so it is advised to check your spam folder before contacting us about missing confirmation emails.

What are your terms & conditions?

You can visit our terms & conditions page for detailed information.

My items were damaged on arrival, what do I do?

If your items were damaged on arrival, please contact us by calling (251) 333- 6900. We will try to replace your orders as soon as possible.

How is my data used?

We take data protection very seriously. Our entire site is encrypted and secured to protect the data you give to us when placing your order. We never store your credit card in our database. We also do not share your phone number or email with the third party.

How much are delivery charges and how long it will take?

The standard delivery time we follow is 14 to 25 days. We offer free shipping storewide. Our white glove delivery option can cost you $129.99 and $99 for pick-ups per piece.

Please note: White glove delivery option can be availed for only few items like latex mattress, few hybrids, and inner springs.