Must purchase a Malouf 5IDED, ICETECH, or ENCASE mattress protector for mattress purchased on same ticket sale. The exchange can only be a Wellsville to Wellsville mattress. Mattress(es) to be exchanged must be clean and free of stains, rips and tears. One Exchange per mattress sale. Free re-delivery for delivery customers, $129.99 for shipping customers. If choose to downgrade the balance will be refunded to customer or purchasing an upgrade customer pays difference. Can exchange Malouf bed bases if purchased with Wellsville mattress(es). Sales, promotions or discounts will not be used for exchanges.